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Cashflow & Dispute Resolution

10 articles

Trust, but Verify the Payee: Handling Late Bank-Detail Requests

Trust, but Verify the Payee: Handling Late Bank-Detail Requests

A last-minute email changing a client's or supplier's bank details is now a standard fraud tactic, and smaller trade firms are prime targets. This is a practical routine for confirming payee changes, from call-back checks and dual sign-off to invoice wording and a clear incident checklist.

Before the First Van Moves: Deposit Terms for Small UK Trade Jobs

Before the First Van Moves: Deposit Terms for Small UK Trade Jobs

A deposit is not a sign of distrust; it is a working-capital arrangement that lets a small trade firm reserve the diary and buy the materials before the first day on site. This guide sets out how to explain mobilisation payments clearly, what they should cover, and how to keep the client comfortable from enquiry through to commencement.